SHIPPING & REFUND POLICY

At RUNWAY HAIR UK we take pride in making sure that we provide only the best quality to all of our clients at all times through our stringent quality and hygiene control process. For this reason, ALL SALES ARE FINAL and clients must carefully examine their shopping basket before proceeding with their purchase.Nonetheless, if you are experiencing any issues with your order we will try our utmost best to assist in the best way possible, feel free to shoot us an email at info@runwayhairuk.com!

Do you ship worldwide?

Unfortunately we currently only ship within the UK. 

I just placed an order, when will it ship?

UK SHIPPING

Standard Shipping - Aim to dispatch within two working days, this will be sent through Royal Mail Signed for 2nd class, this service aims to deliver your package within 48hrs and will require a signature upon receipt. This WILL NOT include the option of tracking your order. 

Next Day Shipping - Aim to dispatch the same day with orders placed BEFORE 11am, this will be sent through Royal Mail Tracked 24, this service aims to deliver your package within 24hrs and will require a signature upon receipt. This will include tracking information once your order has been dispatched.

 

DISCLAIMER 

Once your order has been marked as dispatched RUNWAY HAIR UK can no longer be held responsible for any issues experienced at this stage. Shipping enquires are to be brought forward and dealt with the third party. Nonetheless, RUNWAY HAIR UK will assist and support in any way possible to help with the retrieval of any missing orders.

If you are still experiencing issues with your order please feel free to fill out the contact us form or email us at info@runwayhairuk.com